The transport control tower, i.e. Freight Control Tower, is a central function that, with the aid of IT tools, is able to provide an overview of the entire transport flow and monitors and ensures the required delivery service.
We at Sonat have extensive experience in transport control tower solutions. Our well-developed methods and tools, and our highly skilled staff, form the basis of the customer value we deliver. We work on the basis of a genuine partnership, where the solution will benefit both parties.
Recruitment is crucial for us. Our employees possess a combination of academic training and solid experience in various industries and positions.
With our IT platform, SCIP, we can deliver a transport control tower tailored to suit each individual assignment.
The framework defines our mandate to respond to issues or events in the process. This is key for efficiency and safety.
Each assignment is defined within a framework. This conveys the exact operators that are involved in the various parts of the process and how the interfaces with your organisation are configured. We serve as your internal department and attend the necessary meetings.
Sonat assumes full responsibility for the results of the processes defined in the framework, for example, a return flow whereby products are transported from the customer back to inventory. We will not give up on a transaction until it is completed, no matter what operators are involved.
A transport control tower may involve different areas of responsibility, depending on the needs of the customer. But these elements are almost always included: